Delivery of Service with Confidence

We would be pleased to adapt our services to align with your specific requirements by developing a customized strategy and a tailored implementation process. Furthermore, we provide comprehensive onboarding support and continued guidance to help ensure the long‑term success of your operations.

All StratoVox personnel are comprehensively trained in leading EMR systems, including Oscar Pro, QHR Accuro, and Telus, and demonstrate strong proficiency in privacy and confidentiality best practices. They are adept at managing challenging patient interactions and actively participate in StratoVox's continuous efficiency program, ensuring your team maintains high standards in both telephone communication and administrative workflows.

Our benefits are summarized as follows:

• Patients receive timely and empathetic support, fostering trust and satisfaction.
• Automation and streamlined workflows reduce the administrative burden.
• Contact centers can handle fluctuating demand during peak periods.
• Providers can reduce operational costs by outsourcing routine communication tasks to contact centers.

StratoVox adheres to strict regulations, such as HIPAA, to protect patient data and maintain confidentiality. All agents, in our contact center, use encrypted systems to securely store and share patient information.