Unified Communications as a Service - UCaaS

Streamline your business communications with an integrated platform that connects teams, enhances collaboration, and delivers enterprise-grade reliability—all without the complexity of traditional systems.

What is UCaaS?

1

Enterprise Security

Bank-grade encryption, SOC 2 Type II compliance, and multi-factor authentication to protect your communications.

2

Lightning Fast

Sub-50ms latency worldwide with our globally distributed infrastructure for seamless collaboration.

3

Infinitely Scalable

From startup to enterprise, our platform grows with you—supporting 10 to 10,000+ users seamlessly.

4

Always Reliable

Industry-leading 99.99% uptime guarantee backed by redundant systems and 24/7 monitoring.

Unified Communications as a Service (UCaaS) gives our clients a secure, all‑in‑one communication platform that connects staff and businesses, across voice, messaging, and mobile devices—without the complexity of traditional phone systems. It streamlines engagement with features like appointment reminders, voicemail‑to‑email, call queues, and secure messaging, helping organizations reduce wait times and improve internal/external coordination. With built‑in reliability, real‑time analytics, and the ability to work seamlessly across multiple locations, UCaaS helps operations boost efficiency, enhance customer experience, and maintain compliance while keeping costs predictable and manageable.

Your Perfect Plan Starts Here

We don't believe in one-size-fits-all. Book a discovery call and get a solution designed around your needs.

Voice Features

Empower your business with cutting-edge voice solutions built for growth, agility, and seamless communication

External Extension Calling

Customers reach you directly, by entering your extension on an IVR.

Internal Extension Calling

Directly dial colleagues using their unique extension for quick, internal communication without external numbers.

Paging and Intercom

Broadcast announcements or initiate instant voice communication across multiple phones or specific groups.

Caller ID

Identify incoming callers instantly with name and number display for better call management.

Auto Attendant

Automated system that greets callers and routes them to the right department or extension.

Custom On-Hold Music

Play personalized music or messages while callers wait, enhancing brand experience and engagement.

Voicemail to Email

Receive voicemail recordings directly in your email inbox for easy access and quick response.

Calling Schedules

Set time-based rules for call routing, ensuring availability during business hours and after-hours handling.

Call Hunting Groups

Distribute incoming calls across multiple lines or team members for efficient handling and reduced wait times.

Call Transfer

Seamlessly redirect calls to another extension, department, or external number without disconnecting.

Fax to Email

Convert incoming faxes into digital files delivered straight to your email for convenience.

3-Way Calling

Connect three participants in a single call for quick collaboration and decision-making.

Canada-US Calling

Make and receive calls across Canada and the United States at no extra cost.*

*Acceptable usage policy applies

Enhance your business communications with a rich text messaging platform.

Strato SMS helps your front desk connect with customers through SMS. Quick, effective messages like appointment reminders or delivery updates save time and money while ensuring a consistent client experience.

Strato SMS Logo
Strato SMS Logo

Key Features

Enable your existing number for SMS
Two-way messaging
Scheduled messaging
Message templates
Automatic responder
Group-Bulk texting

A MUST HAVE TOOL FOR YOUR DAILY OPERATIONS

TEXT

Send and receive text and picture messages from our web app.

REMIND

Send sms automated reminders to your clients.

SCHEDULE

Pre-schedule SMS messages for a date and time in the future.

AUTOMATE

Answer after hours enquiries with a smart chatbot.​